{"id":1956,"date":"2018-10-12T19:30:35","date_gmt":"2018-10-12T18:30:35","guid":{"rendered":"http:\/\/conteudos.xl.pt\/altri-news\/?p=1956"},"modified":"2020-05-21T17:20:08","modified_gmt":"2020-05-21T16:20:08","slug":"a-simplex-for-altri","status":"publish","type":"post","link":"https:\/\/conteudos.xl.pt\/altri-news\/en\/a-simplex-for-altri\/","title":{"rendered":"A Simplex for Altri","raw":"A Simplex for Altri"},"content":{"rendered":"<p>The European paper and cellulose industry has followed very closely in the footsteps of the three main stages of industrial manufacture since the 18<sup>th<\/sup> Century. From incorporating steam-generated power to electricity, and including the progressive integration of automation and information technologies, the paper industry is now poised to accept the challenges of Industry 4.0.<\/p>\n<p>The new challenges presented by this digital revolution revolve around massive amounts of data (<em>big data<\/em>), connection capacity throughout the value chain in real time (Internet of Things) and the existence of smart factories.<\/p>\n<p>Miguel Coelho took on the role of director of Information Technologies (IT) for the Altri Group in February. The path he has set out for the company includes ensuring technological equilibrium between all its factories, by identifying which one has the best practices in each system or process and then replicating them in all the other factories, where applicable.<\/p>\n<p>With regard to IT, there is only one direction to follow: consolidating systems, processes and applications in order to reduce the risk of having outdated factory units. All Altri factories will thus be able to benefit from a common corporate architecture. This will enable local teams to spend more time supporting business areas in seeking solutions to meet new challenges, rather than spending time on problems relating to capacity, availability or technological obsolescence.<\/p>\n<p>When we spoke to Miguel Coelho he told us all about the technological vision he intends to implement throughout the Altri Group and the challenges Altri\u2019s IT department will be faced with going forward. We went to meet him and here\u2019s how it went.<\/p>\n<figure class=\"uk-inline\"><img decoding=\"async\" src=\"https:\/\/cdn.xl.pt\/conteudos\/uploads\/sites\/12\/2018\/10\/16267016-1920x1200.jpg\" alt=\"\"><\/figure>\n<hr class=\"uk-divider-small\"\/>\n<strong>What are the main challenges currently facing Altri?<\/strong><br \/>\nToday\u2019s world is faced with multiple challenges, and Altri is no exception. Climate changes, structural demographic changes and a lack of resources all affect industry transversally and globally. At the same time, competition from other parts of the world has increased, forcing companies continuously to become increasingly efficient and competitive. This puts pressure on regions with higher production costs.<\/p>\n<hr class=\"uk-divider-small\"\/>\n<strong>What role do information systems play in responding to these challenges?<\/strong><br \/>\nRisks arising from low-quality information are unacceptable. The amount of information increases exponentially from suppliers, production information systems, customers and regulators. The Altri Group must build good \u201cinformation intelligence\u201d practices, using existing data analysis technologies based on machine learning, for example. This information will enable us to anticipate warnings of potential threats or identify potential business opportunities.<\/p>\n<p>Once filtered and correlated, the information gathered will thus maximise its value, and good data intelligence practices will help to ensure that other digital transformation initiatives are successful. This is a vital role that information systems must play: reliability and availability of information.<\/p>\n<hr class=\"uk-divider-small\"\/>\n<strong>What\u2019s the mission of the Altri Group\u2019s Information Technologies department?<\/strong><br \/>\nOur mission revolves around being a strategic partner for the various different business areas. Although the very function of IT has changed over the last two decades, I feel we are already considered an irreplaceable partner in seeking and implementing new solutions for the ever-growing challenges facing each area.<\/p>\n<hr class=\"uk-divider-small\"\/>\n<strong>Who do you report to at Altri?<\/strong><br \/>\nThe IT Management reports directly to Nogueira Santos, who heads up the Altri Group\u2019s administration, financial and shared services area.<\/p>\n<hr class=\"uk-divider-small\"\/>\n<strong>How many people work in the information systems area?<\/strong><br \/>\nThere are 13 employees in our area, spread out amongst the group\u2019s various different sites, albeit all united in one goal: to provide an excellent service to our domestic customers. If we contribute towards ensuring our domestic customers\u2019 satisfaction then we feel we are also contributing towards the Group\u2019s success and towards achieving the goals it has set for itself.<\/p>\n<hr class=\"uk-divider-small\"\/>\n<strong>How many outsourced partners do you have?<\/strong><br \/>\nOur strategy involves maintaining strong and lasting partnerships with companies which are technologically innovative, visionary and socially responsible such as SAP, IBM and Microsoft.<\/p>\n<p>Our internal services are complemented by the more specialist services provided by Roff (SAP), IBM (Maximo), Claranet (data centre and security systems), Cilnet (networks), Inflor (SGF) and a local partner which maintains some satellite systems (for raw materials management).<\/p>\n<p>For communication technologies, our partner is Meo, which supports our entire (fixed and mobile) data and voice network. We are nevertheless always open to establishing new partnerships which add value to our operation and which bring innovative solutions to the table.<\/p>\n<hr class=\"uk-divider-small\"\/>\n<strong>On average, how many information systems projects does Altri develop every year?<\/strong><br \/>\nAs well as the improvements we are constantly making to all our local or corporate information systems, Altri is currently developing around six projects every year.<\/p>\n<figure class=\"uk-inline\"><img decoding=\"async\" src=\"https:\/\/cdn.xl.pt\/conteudos\/uploads\/sites\/12\/2018\/10\/16266996-1920x1200.jpg\" alt=\"Miguel Coelho, Altri\u2019s director of Information Technologies\"><figcaption class=\"uk-overlay uk-overlay-primary uk-position-bottom uk-padding-small\">Miguel Coelho, Altri\u2019s director of Information Technologies<\/figcaption><\/figure>\n<hr class=\"uk-divider-small\"\/>\n<strong>What\u2019s the average duration of those six projects and how many people, on average, are allocated to each one?<\/strong><br \/>\nThe length and number of people allocated is always dependent upon the scope of the project. One of the last SAP projects took 18 months and required a team of 10 people (both internal and external). Nevertheless, our overarching concern is always to ensure we are delivering quality with our information technologies, in line with constantly-changing business requirements. Lengthy projects also entail higher risks, so we always have to be very careful in setting out the best strategy to achieve the goals stipulated for each project.<\/p>\n<hr class=\"uk-divider-small\"\/>\n<strong>On average, how many projects do you have on the go at any given time?<\/strong><br \/>\nIn order to ensure efficient project management and to achieve the goals set out (in terms of scope, time and cost), we can\u2019t really have more than two projects underway simultaneously.<\/p>\n<hr class=\"uk-divider-small\"\/>\n<strong>What\u2019s the department\u2019s annual budget?<\/strong><br \/>\nOur budget is almost 1.5 million euros.<\/p>\n<hr class=\"uk-divider-small\"\/>\n<strong>What were the last three IT projects you undertook?\u00a0<\/strong><strong>Can you explain what you had to do for each project and what was the purpose of each initiative?<\/strong><br \/>\nIn terms of application, we saw a major SAP project Go Live throughout the Group in 2017, which was aimed at integrating our logistical processes into the corporate ERP, and the Forest Management System also went live. We increased the robustness, efficiency and reliability of the company information system. We also implemented Maximo at Caima, thereby consolidating the maintenance processes of the three factories into a single system. As regards IT infrastructures, we also executed the Office 365 project and migrated the company email to the cloud. Finally, in terms of security, we implemented a new corporate system, on all the group\u2019s sites (large and small) which includes a firewall, VPN and proxy. These are just some of the examples of diverse projects with successful results, which demonstrate the excellence of the work performed by our IT team.<\/p>\n<hr class=\"uk-divider-small\"\/>\n<strong>Which IT projects are you currently developing?<\/strong><br \/>\nThere are several. For example, we are currently developing the bases for implementing the MOPS system at Caima, in a project which incorporates elements of the corporate IT, local IT and elements of the operation. We are also finishing up an FSC timber credit management project common to the entire group, developed on SAP.<\/p>\n<p>In order to guarantee the quality of future projects on SAP, Maximo or SGF we have also updated the QAS environments of these three applications. This was managed by our team and executed simultaneously by three geographically distant companies (Lisbon, Porto and Brazil).<\/p>\n<p>We are also actively participating in the GDPR project together with the Legal Department. Basically, we are working on several fronts, on projects which can be considered more business-related than technological.<\/p>\n<div class=\"galeria long uk-margin-medium-top uk-margin-medium-bottom\" uk-slideshow=\"ratio: 1920:1200\">\n<div class=\"uk-position-relative uk-visible-toggle uk-light\">\n<ul class=\"uk-slideshow-items\">\n<li>\n<div class=\"uk-position-cover uk-animation-kenburns uk-animation-reverse uk-transform-origin-center-left\">\n<img decoding=\"async\" id=\"2445\" src=\"https:\/\/cdn.xl.pt\/conteudos\/uploads\/sites\/12\/2018\/10\/16267015-1920x800.jpg\" alt=\"Altri's Information Technologies Department\" data-uk-cover \/>\n<\/div>\n<div class=\"uk-overlay uk-overlay-primary uk-position-bottom uk-padding-small\">Altri's Information Technologies Department<\/div>\n<\/li>\n<li>\n<div class=\"uk-position-cover uk-animation-kenburns uk-animation-reverse uk-transform-origin-center-left\">\n<img decoding=\"async\" id=\"2442\" src=\"https:\/\/cdn.xl.pt\/conteudos\/uploads\/sites\/12\/2018\/10\/16267014-1920x800.jpg\" alt=\"\" data-uk-cover \/>\n<\/div>\n<\/li>\n<li>\n<div class=\"uk-position-cover uk-animation-kenburns uk-animation-reverse uk-transform-origin-center-left\">\n<img decoding=\"async\" id=\"2457\" src=\"https:\/\/cdn.xl.pt\/conteudos\/uploads\/sites\/12\/2018\/10\/16266978-1920x800.jpg\" alt=\"\" data-uk-cover \/>\n<\/div>\n<\/li>\n<li>\n<div class=\"uk-position-cover uk-animation-kenburns uk-animation-reverse uk-transform-origin-center-left\">\n<img decoding=\"async\" id=\"2454\" src=\"https:\/\/cdn.xl.pt\/conteudos\/uploads\/sites\/12\/2018\/10\/16266973-1-1920x800.jpg\" alt=\"\" data-uk-cover \/>\n<\/div>\n<\/li>\n<li>\n<div class=\"uk-position-cover uk-animation-kenburns uk-animation-reverse uk-transform-origin-center-left\">\n<img decoding=\"async\" id=\"2451\" src=\"https:\/\/cdn.xl.pt\/conteudos\/uploads\/sites\/12\/2018\/10\/16266964-1920x800.jpg\" alt=\"\" data-uk-cover \/>\n<\/div>\n<\/li>\n<\/ul>\n<a class=\"uk-position-center-left uk-position-small uk-hidden-hover\" href=\"#\" data-uk-slidenav-previous data-uk-slideshow-item=\"previous\"><\/a>\n<a class=\"uk-position-center-right uk-position-small uk-hidden-hover\" href=\"#\" data-uk-slidenav-next data-uk-slideshow-item=\"next\"><\/a>\n<\/div>\n<ul class=\"uk-slideshow-nav uk-dotnav uk-flex-center uk-margin\"><\/ul>\n<\/div>\n\n<hr class=\"uk-divider-small\"\/>\n<strong>In which technological direction are you taking the infrastructure?<\/strong><br \/>\nIn order to achieve a high degree of automation and integration throughout the value chain, the very organisation of Information Technologies must undergo an evolutionary transformation, including the Consolidation, Standardisation, Simplification and Automation of corporate processes, applications and systems, so that the IT processes and services can be delivered fluidly and efficiently. \u201cA journey of a thousand miles begins with a single step\u201d and this will be the case with Consolidation of systems, applications and processes, which we envisage to embark on this year.<\/p>\n<hr class=\"uk-divider-small\"\/>\n<strong>How do you intend to complement your technological infrastructure?<\/strong><br \/>\nWe want our IT systems and services to be resilient and to have close to 99.999 availability, thereby contributing towards fulfilling the organisation\u2019s mission: \u201cTo supply eucalyptus pulp, produced in an ecologically sound and environmentally sustainable manner, in compliance with our customers\u2019 requirements and expectations.\u201d<\/p>\n<hr class=\"uk-divider-small\"\/>\n<strong>Which projects have you got earmarked for 2018 and 2019?<\/strong><br \/>\nOur first goal in 2018 is to consolidate and stabilise the last major projects completed in 2017 \u2013 the SAP project (logistics procedures) and SGF project (Altri Florestal processes). There will always be minor projects as well, some of which I have already mentioned \u2013 such as MOPS, management of FSC certified timber, and GDPR (promoting, for example, the creation of a corporate security policy). We are also analysing projects to ensure compliance with IFRS 16 and extending the PAYGEST portal to other companies (for training, expenses, holiday and payroll management).<\/p>\n<p>We are also in the process of analysing the feasibility and scope of other projects, all of them aimed at increasing the robustness of the information system, obtaining competitive advantages or ensuring organisational innovations. For example, a business intelligence system which complements the information generated by the OPP and which makes the information available in a more timely manner, or the creation of a round-the-clock SOC \u2013 Security Operations Centre for increased security.<\/p>\n<hr class=\"uk-divider-small\"\/>\n<strong>How are you moving towards introducing industry 4.0 to the group?<\/strong><br \/>\nIndustry 4.0 may be pivotal in developing solutions for the challenges the group is facing. It\u2019s based on five pillars which, when combined, allow companies to make use of how information and telecommunications technologies have evolved over the last 20 years. These five pillars are intelligent equipment; networks and connectivity; integration of the value chain; smart data and data analysis.<\/p>\n<p>The innovation resulting from this evolution can influence not only processes, services and products, but also enable new business models to be created.<\/p>\n<p>I believe the IT team is capable of making a significant direct contribution to some of these pillars and collaborating indirectly with others, marrying its accrued knowledge of business processes inherent to the paper pulp industry with its obvious IT knowledge.<\/p>\n<hr class=\"uk-divider-small\"\/>\n<strong>What is being done to improve operations at your factories?<\/strong><br \/>\nWe are taking an active part in the Optimization of Process Performance (OPP) project, resulting from the partnership between Altri and Andritz. This initiative aims to improve operating efficiency at one of the group\u2019s factories.<\/p>\n<p>If this project is successful, it will pave the way for other initiatives of its kind, based on smart sensors and machine learning.<\/p>\n<hr class=\"uk-divider-small\"\/>\n<strong>How can Industry 4.0 help Altri\u2019s business activity?<\/strong><br \/>\nWhen we think about the potential of applying Industry 4.0 to the forest and pulp industry value chain, we can see there are many opportunities.<\/p>\n<hr class=\"uk-divider-small\"\/>\n<strong>What\u2019s being done to harmonise information systems?<\/strong><br \/>\nWe are doing a survey of the different systems, services and applications at the three factories with data centre systems, with a view to optimal consolidation. Three-fold management in distinct environments \u2013 from licensing to backup management, including databases, servers and storage \u2013 makes our business activity more difficult and raises obsolescence problems which only get resolved by three-fold investment. This takes away resources which we could otherwise channel into activities which bring more added value to the business. By the end of this survey, we will have a road map which will allow us to decide on the best strategy to follow in order to increase the robustness and efficiency of the information systems.<\/p>\n<p>This consolidation has already been achieved on some applications \u2013 SAP and Maximo \u2013 which may serve as an example of good harmonisation practices. There are other areas which have yet to be explored, such as Human Resources, some industrial information management systems and the area of laboratory management; in the latter, although the application is the same, there are three distinct application servers and databases.<\/p>\n<hr class=\"uk-divider-small\"\/>\n<strong>Does the difference between existing systems cause any entropy of management data quality?<\/strong><br \/>\nNot yet having any clear consolidation does create difficulties in accessing consolidated information, be it administrative, financial or operational. The information is generated using more resources \u2013 time and personnel. It also creates inefficiencies with our partners, there being different contacts, different portals, and different information repositories. There\u2019s another aspect which relates to the difficulty in creating or altering internal processes or services (different interlocutors, different systems, different partners) and, finally, it makes it more difficult to keep information secure because there are more points from which to attack and disperse\/replicate sensitive information. Here at Altri we know the path we need to take and that it is difficult but a strategic necessity in order to strengthen our group.<\/p>\n<div class=\"uk-card section-eco uk-card-body uk-margin-medium-top\"><h2>Pratical effects of applying industry 4.0 at Altri<\/h2><p><br \/>\nUsing raw material \u2013 timber \u2013 information can be gathered on the ground in real time regarding the volume, condition and maturity of the tree stock. These details can convey the ideal time to fell, or provide information regarding its condition (humidity, disease, etc.).<br \/>\nSimilarly, suppliers can have a real-time connection with industrial customers such as Caima, Celbi and Celtejo and can react \u2013 without delays \u2013 to our customers\u2019 requests and new needs.<br \/>\nBy monitoring the production process, the stock of end product and the current sales forecast, suppliers would also be able to identify quality problems or the most pressing material needs, thus ensuring faster stock replenishment.<br \/>\n<\/p><\/div>\n","protected":false,"raw":"The European paper and cellulose industry has followed very closely in the footsteps of the three main stages of industrial manufacture since the 18<sup>th<\/sup> Century. From incorporating steam-generated power to electricity, and including the progressive integration of automation and information technologies, the paper industry is now poised to accept the challenges of Industry 4.0.\r\n\r\nThe new challenges presented by this digital revolution revolve around massive amounts of data (<em>big data<\/em>), connection capacity throughout the value chain in real time (Internet of Things) and the existence of smart factories.\r\n\r\nMiguel Coelho took on the role of director of Information Technologies (IT) for the Altri Group in February. The path he has set out for the company includes ensuring technological equilibrium between all its factories, by identifying which one has the best practices in each system or process and then replicating them in all the other factories, where applicable.\r\n\r\nWith regard to IT, there is only one direction to follow: consolidating systems, processes and applications in order to reduce the risk of having outdated factory units. All Altri factories will thus be able to benefit from a common corporate architecture. This will enable local teams to spend more time supporting business areas in seeking solutions to meet new challenges, rather than spending time on problems relating to capacity, availability or technological obsolescence.\r\n\r\nWhen we spoke to Miguel Coelho he told us all about the technological vision he intends to implement throughout the Altri Group and the challenges Altri\u2019s IT department will be faced with going forward. We went to meet him and here\u2019s how it went.\r\n\r\n[image id=\"2448\" format=\"img-header-large\"]\r\n\r\n<hr class=\"uk-divider-small\"\/>\r\n<strong>What are the main challenges currently facing Altri?<\/strong>\r\nToday\u2019s world is faced with multiple challenges, and Altri is no exception. Climate changes, structural demographic changes and a lack of resources all affect industry transversally and globally. At the same time, competition from other parts of the world has increased, forcing companies continuously to become increasingly efficient and competitive. This puts pressure on regions with higher production costs.\r\n\r\n<hr class=\"uk-divider-small\"\/>\r\n<strong>What role do information systems play in responding to these challenges?<\/strong>\r\nRisks arising from low-quality information are unacceptable. The amount of information increases exponentially from suppliers, production information systems, customers and regulators. The Altri Group must build good \u201cinformation intelligence\u201d practices, using existing data analysis technologies based on machine learning, for example. This information will enable us to anticipate warnings of potential threats or identify potential business opportunities.\r\n\r\nOnce filtered and correlated, the information gathered will thus maximise its value, and good data intelligence practices will help to ensure that other digital transformation initiatives are successful. This is a vital role that information systems must play: reliability and availability of information.\r\n\r\n<hr class=\"uk-divider-small\"\/>\r\n<strong>What\u2019s the mission of the Altri Group\u2019s Information Technologies department?<\/strong>\r\nOur mission revolves around being a strategic partner for the various different business areas. Although the very function of IT has changed over the last two decades, I feel we are already considered an irreplaceable partner in seeking and implementing new solutions for the ever-growing challenges facing each area.\r\n\r\n<hr class=\"uk-divider-small\"\/>\r\n<strong>Who do you report to at Altri?<\/strong>\r\nThe IT Management reports directly to Nogueira Santos, who heads up the Altri Group\u2019s administration, financial and shared services area.\r\n\r\n<hr class=\"uk-divider-small\"\/>\r\n<strong>How many people work in the information systems area?<\/strong>\r\nThere are 13 employees in our area, spread out amongst the group\u2019s various different sites, albeit all united in one goal: to provide an excellent service to our domestic customers. If we contribute towards ensuring our domestic customers\u2019 satisfaction then we feel we are also contributing towards the Group\u2019s success and towards achieving the goals it has set for itself.\r\n\r\n<hr class=\"uk-divider-small\"\/>\r\n<strong>How many outsourced partners do you have?<\/strong>\r\nOur strategy involves maintaining strong and lasting partnerships with companies which are technologically innovative, visionary and socially responsible such as SAP, IBM and Microsoft.\r\n\r\nOur internal services are complemented by the more specialist services provided by Roff (SAP), IBM (Maximo), Claranet (data centre and security systems), Cilnet (networks), Inflor (SGF) and a local partner which maintains some satellite systems (for raw materials management).\r\n\r\nFor communication technologies, our partner is Meo, which supports our entire (fixed and mobile) data and voice network. We are nevertheless always open to establishing new partnerships which add value to our operation and which bring innovative solutions to the table.\r\n\r\n<hr class=\"uk-divider-small\"\/>\r\n<strong>On average, how many information systems projects does Altri develop every year?<\/strong>\r\nAs well as the improvements we are constantly making to all our local or corporate information systems, Altri is currently developing around six projects every year.\r\n\r\n[image id=\"2439\" format=\"img-header-large\"]\r\n\r\n<hr class=\"uk-divider-small\"\/>\r\n<strong>What\u2019s the average duration of those six projects and how many people, on average, are allocated to each one?<\/strong>\r\nThe length and number of people allocated is always dependent upon the scope of the project. One of the last SAP projects took 18 months and required a team of 10 people (both internal and external). Nevertheless, our overarching concern is always to ensure we are delivering quality with our information technologies, in line with constantly-changing business requirements. Lengthy projects also entail higher risks, so we always have to be very careful in setting out the best strategy to achieve the goals stipulated for each project.\r\n\r\n<hr class=\"uk-divider-small\"\/>\r\n<strong>On average, how many projects do you have on the go at any given time?<\/strong>\r\nIn order to ensure efficient project management and to achieve the goals set out (in terms of scope, time and cost), we can\u2019t really have more than two projects underway simultaneously.\r\n\r\n<hr class=\"uk-divider-small\"\/>\r\n<strong>What\u2019s the department\u2019s annual budget?<\/strong>\r\nOur budget is almost 1.5 million euros.\r\n\r\n<hr class=\"uk-divider-small\"\/>\r\n<strong>What were the last three IT projects you undertook?\u00a0<\/strong><strong>Can you explain what you had to do for each project and what was the purpose of each initiative?<\/strong>\r\nIn terms of application, we saw a major SAP project Go Live throughout the Group in 2017, which was aimed at integrating our logistical processes into the corporate ERP, and the Forest Management System also went live. We increased the robustness, efficiency and reliability of the company information system. We also implemented Maximo at Caima, thereby consolidating the maintenance processes of the three factories into a single system. As regards IT infrastructures, we also executed the Office 365 project and migrated the company email to the cloud. Finally, in terms of security, we implemented a new corporate system, on all the group\u2019s sites (large and small) which includes a firewall, VPN and proxy. These are just some of the examples of diverse projects with successful results, which demonstrate the excellence of the work performed by our IT team.\r\n\r\n<hr class=\"uk-divider-small\"\/>\r\n<strong>Which IT projects are you currently developing?<\/strong>\r\nThere are several. For example, we are currently developing the bases for implementing the MOPS system at Caima, in a project which incorporates elements of the corporate IT, local IT and elements of the operation. We are also finishing up an FSC timber credit management project common to the entire group, developed on SAP.\r\n\r\nIn order to guarantee the quality of future projects on SAP, Maximo or SGF we have also updated the QAS environments of these three applications. This was managed by our team and executed simultaneously by three geographically distant companies (Lisbon, Porto and Brazil).\r\n\r\nWe are also actively participating in the GDPR project together with the Legal Department. Basically, we are working on several fronts, on projects which can be considered more business-related than technological.\r\n\r\n[gallery ids=\"2445,2442,2457,2454,2451\"]\r\n\r\n<hr class=\"uk-divider-small\"\/>\r\n<strong>In which technological direction are you taking the infrastructure?<\/strong>\r\nIn order to achieve a high degree of automation and integration throughout the value chain, the very organisation of Information Technologies must undergo an evolutionary transformation, including the Consolidation, Standardisation, Simplification and Automation of corporate processes, applications and systems, so that the IT processes and services can be delivered fluidly and efficiently. \u201cA journey of a thousand miles begins with a single step\u201d and this will be the case with Consolidation of systems, applications and processes, which we envisage to embark on this year.\r\n\r\n<hr class=\"uk-divider-small\"\/>\r\n<strong>How do you intend to complement your technological infrastructure?<\/strong>\r\nWe want our IT systems and services to be resilient and to have close to 99.999 availability, thereby contributing towards fulfilling the organisation\u2019s mission: \u201cTo supply eucalyptus pulp, produced in an ecologically sound and environmentally sustainable manner, in compliance with our customers\u2019 requirements and expectations.\u201d\r\n\r\n<hr class=\"uk-divider-small\"\/>\r\n<strong>Which projects have you got earmarked for 2018 and 2019?<\/strong>\r\nOur first goal in 2018 is to consolidate and stabilise the last major projects completed in 2017 \u2013 the SAP project (logistics procedures) and SGF project (Altri Florestal processes). There will always be minor projects as well, some of which I have already mentioned \u2013 such as MOPS, management of FSC certified timber, and GDPR (promoting, for example, the creation of a corporate security policy). We are also analysing projects to ensure compliance with IFRS 16 and extending the PAYGEST portal to other companies (for training, expenses, holiday and payroll management).\r\n\r\nWe are also in the process of analysing the feasibility and scope of other projects, all of them aimed at increasing the robustness of the information system, obtaining competitive advantages or ensuring organisational innovations. For example, a business intelligence system which complements the information generated by the OPP and which makes the information available in a more timely manner, or the creation of a round-the-clock SOC \u2013 Security Operations Centre for increased security.\r\n\r\n<hr class=\"uk-divider-small\"\/>\r\n<strong>How are you moving towards introducing industry 4.0 to the group?<\/strong>\r\nIndustry 4.0 may be pivotal in developing solutions for the challenges the group is facing. It\u2019s based on five pillars which, when combined, allow companies to make use of how information and telecommunications technologies have evolved over the last 20 years. These five pillars are intelligent equipment; networks and connectivity; integration of the value chain; smart data and data analysis.\r\n\r\nThe innovation resulting from this evolution can influence not only processes, services and products, but also enable new business models to be created.\r\n\r\nI believe the IT team is capable of making a significant direct contribution to some of these pillars and collaborating indirectly with others, marrying its accrued knowledge of business processes inherent to the paper pulp industry with its obvious IT knowledge.\r\n\r\n<hr class=\"uk-divider-small\"\/>\r\n<strong>What is being done to improve operations at your factories?<\/strong>\r\nWe are taking an active part in the Optimization of Process Performance (OPP) project, resulting from the partnership between Altri and Andritz. This initiative aims to improve operating efficiency at one of the group\u2019s factories.\r\n\r\nIf this project is successful, it will pave the way for other initiatives of its kind, based on smart sensors and machine learning.\r\n\r\n<hr class=\"uk-divider-small\"\/>\r\n<strong>How can Industry 4.0 help Altri\u2019s business activity?<\/strong>\r\nWhen we think about the potential of applying Industry 4.0 to the forest and pulp industry value chain, we can see there are many opportunities.\r\n\r\n<hr class=\"uk-divider-small\"\/>\r\n<strong>What\u2019s being done to harmonise information systems?<\/strong>\r\nWe are doing a survey of the different systems, services and applications at the three factories with data centre systems, with a view to optimal consolidation. Three-fold management in distinct environments \u2013 from licensing to backup management, including databases, servers and storage \u2013 makes our business activity more difficult and raises obsolescence problems which only get resolved by three-fold investment. This takes away resources which we could otherwise channel into activities which bring more added value to the business. By the end of this survey, we will have a road map which will allow us to decide on the best strategy to follow in order to increase the robustness and efficiency of the information systems.\r\n\r\nThis consolidation has already been achieved on some applications \u2013 SAP and Maximo \u2013 which may serve as an example of good harmonisation practices. There are other areas which have yet to be explored, such as Human Resources, some industrial information management systems and the area of laboratory management; in the latter, although the application is the same, there are three distinct application servers and databases.\r\n\r\n<hr class=\"uk-divider-small\"\/>\r\n<strong>Does the difference between existing systems cause any entropy of management data quality?<\/strong>\r\nNot yet having any clear consolidation does create difficulties in accessing consolidated information, be it administrative, financial or operational. The information is generated using more resources \u2013 time and personnel. It also creates inefficiencies with our partners, there being different contacts, different portals, and different information repositories. There\u2019s another aspect which relates to the difficulty in creating or altering internal processes or services (different interlocutors, different systems, different partners) and, finally, it makes it more difficult to keep information secure because there are more points from which to attack and disperse\/replicate sensitive information. Here at Altri we know the path we need to take and that it is difficult but a strategic necessity in order to strengthen our group.\r\n\r\n[card title=\"Pratical effects of applying industry 4.0 at Altri\"]\r\nUsing raw material \u2013 timber \u2013 information can be gathered on the ground in real time regarding the volume, condition and maturity of the tree stock. These details can convey the ideal time to fell, or provide information regarding its condition (humidity, disease, etc.).\r\nSimilarly, suppliers can have a real-time connection with industrial customers such as Caima, Celbi and Celtejo and can react \u2013 without delays \u2013 to our customers\u2019 requests and new needs.\r\nBy monitoring the production process, the stock of end product and the current sales forecast, suppliers would also be able to identify quality problems or the most pressing material needs, thus ensuring faster stock replenishment.\r\n[\/card]"},"excerpt":{"rendered":"","protected":false,"raw":""},"author":3,"featured_media":1962,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_pt_post_content":"A ind\u00fastria europeia de papel e celulose acompanhou muito de perto as tr\u00eas principais fases da transforma\u00e7\u00e3o industrial desde o s\u00e9culo XVIII. Da energia do vapor \u00e0 energia el\u00e9ctrica, passando pela integra\u00e7\u00e3o progressiva da automa\u00e7\u00e3o e das tecnologias de informa\u00e7\u00e3o, a ind\u00fastria de papel de hoje est\u00e1 pronta para aceitar os desafios da Ind\u00fastria 4.0.\n\nOs novos desafios desta transforma\u00e7\u00e3o digital est\u00e3o relacionados com quantidades de dados massivas (<em>big data<\/em>), com a capacidade de liga\u00e7\u00e3o ao longo de toda a cadeia de valor em tempo real (Internet das Coisas) e com a exist\u00eancia de f\u00e1bricas inteligentes (<em>smart factories<\/em>).\n\nMiguel Coelho assumiu a direc\u00e7\u00e3o de Tecnologias de Informa\u00e7\u00e3o (TI) do Grupo Altri em Fevereiro deste ano. No percurso de que tra\u00e7ou para a empresa est\u00e1 a garantir o equil\u00edbrio tecnol\u00f3gico em todas as unidades fabris, identificando a unidade com as melhores pr\u00e1ticas em cada sistema ou processo e replicando\u00ad\u2011as nas restantes unidades, quando isso fa\u00e7a sentido.\n\nNo que diz respeito \u00e0s TI, o caminho \u00e9 de sentido \u00fanico. Consolidar sistemas, processos e aplica\u00e7\u00f5es para diminuir o risco de ter unidades fabris menos actualizadas. Desta forma todas as f\u00e1bricas poder\u00e3o tirar partido de uma arquitectura empresarial comum. Uma situa\u00e7\u00e3o que permitir\u00e1 que as equipas locais dediquem mais tempo a apoiar as \u00e1reas de neg\u00f3cio a procurar solu\u00e7\u00f5es que respondam a novos desafios, em vez de dedicarem tempo a problemas de capacidade, disponibilidade ou obsolesc\u00eancia tecnol\u00f3gica.\n\nEm entrevista, Miguel Coelho d\u00e1 a conhecer a vis\u00e3o tecnol\u00f3gica que pretende implementar no Grupo Altri e os desafios que o departamento de TI da Altri tem pela frente. O tema de partida desta conversa em discurso directo.\n\n[image id=\"2448\" format=\"img-header-large\"]\n\n<hr class=\"uk-divider-small\" \/>\n\n<strong>Quais s\u00e3o os principais desafios que a Altri enfrenta actualmente?<\/strong>\nO mundo actual enfrenta in\u00fameros desafios, e a Altri n\u00e3o \u00e9 excep\u00e7\u00e3o. Altera\u00e7\u00f5es ambientais, mudan\u00e7as demogr\u00e1ficas estruturais e a escassez de recursos afectam toda a ind\u00fastria de uma forma transversal e global. Ao mesmo tempo a concorr\u00eancia com origem noutras geografias tem aumentado, for\u00e7ando continuamente as empresas a serem cada vez mais eficientes e competitivas, isso aumenta a press\u00e3o sobre as regi\u00f5es com custos de produ\u00e7\u00e3o mais elevados.\n\n<hr class=\"uk-divider-small\" \/>\n\n<strong>Que papel desempenham os sistemas de informa\u00e7\u00e3o na resposta a esses desafios?<\/strong>\nO grupo n\u00e3o pode aceitar riscos provocados pela falta de qualidade da informa\u00e7\u00e3o. A quantidade de informa\u00e7\u00e3o aumenta exponencialmente vinda de fornecedores, de sistemas de informa\u00e7\u00e3o produtivos, de clientes, reguladores. O Grupo Altri deve construir boas pr\u00e1ticas de \u201cintelig\u00eancia de informa\u00e7\u00e3o\u201d, a partir de tecnologias j\u00e1 dispon\u00edveis de an\u00e1lise de dados baseadas em <em>machine learning<\/em>, por exemplo. Esta informa\u00e7\u00e3o permitir\u00e1 antecipar alertas de potenciais amea\u00e7as ou identificar potenciais oportunidades de neg\u00f3cio.\n\nDesta forma a informa\u00e7\u00e3o recolhida, devidamente filtrada e correlacionada, maximizar\u00e1 o seu valor, e as boas pr\u00e1ticas de intelig\u00eancia de dados ajudar\u00e3o a garantir o sucesso de outras iniciativas de transforma\u00e7\u00e3o digital.\n\nEste \u00e9 um papel essencial que os sistemas de informa\u00e7\u00e3o devem desempenhar: fiabilidade e disponibilidade da informa\u00e7\u00e3o.\n\n<hr class=\"uk-divider-small\" \/>\n\n<strong>Qual \u00e9 a miss\u00e3o da Direc\u00e7\u00e3o de Tecnologias da Informa\u00e7\u00e3o do Grupo Altri?<\/strong>\nA nossa miss\u00e3o passa por ser um parceiro estrat\u00e9gico para as diferentes \u00e1reas de neg\u00f3cio. Apesar de a pr\u00f3pria fun\u00e7\u00e3o de TI ter mudado nos \u00faltimos 20 anos, acredito que j\u00e1 somos considerados um parceiro insubstitu\u00edvel na procura e na implementa\u00e7\u00e3o de novas solu\u00e7\u00f5es para os desafios cada vez maiores de cada \u00e1rea.\n\n<hr class=\"uk-divider-small\" \/>\n\n<strong>A quem reporta na estrutura da Altri?<\/strong>\nA Direc\u00e7\u00e3o de TI reporta directamente a Nogueira Santos, que lidera a \u00e1rea administrativa, financeira e os servi\u00e7os partilhados do Grupo Altri.\n\n<hr class=\"uk-divider-small\" \/>\n\n<strong>Quantas pessoas trabalham na \u00e1rea dos sistemas de informa\u00e7\u00e3o?<\/strong>\nA nossa \u00e1rea tem 13 colaboradores, separados geograficamente pelos v\u00e1rios <em>sites<\/em> do grupo, mas unidos por um objectivo comum: prestar um servi\u00e7o de excel\u00eancia aos nossos clientes internos. Se contribuirmos para a satisfa\u00e7\u00e3o dos nossos clientes internos, sentimos que estamos tamb\u00e9m a contribuir para o sucesso e para alcan\u00e7ar os objectivos definidos pelo Grupo.\n\n<hr class=\"uk-divider-small\" \/>\n\n<strong>Quantos parceiros possuem em <em>outsourcing<\/em>?<\/strong>\nA nossa estrat\u00e9gia passa por manter parcerias fortes e duradouras com empresas tecnologicamente inovadoras, vision\u00e1rias e socialmente respons\u00e1veis como a SAP, a IBM ou a Microsoft.\n\nOs nossos servi\u00e7os internos s\u00e3o complementados por servi\u00e7os mais especializados da Roff (SAP), IBM (Maximo), Claranet (sistemas de <em>data center<\/em> e seguran\u00e7a), Cilnet (redes), Inflor (SGF) e um parceiro local que mant\u00e9m alguns sistemas de sat\u00e9lite (para gest\u00e3o de mat\u00e9rias\u00ad\u2011primas).\n\nNas tecnologias de comunica\u00e7\u00e3o o nosso parceiro \u00e9 a Meo, que suporta toda a nossa rede de dados e voz (fixa e m\u00f3vel). Estamos, no entanto, sempre dispon\u00edveis para estabelecer novas parcerias que acrescentem valor \u00e0 nossa opera\u00e7\u00e3o e que contribuam com solu\u00e7\u00f5es inovadoras para os nossos desafios.\n\n[image id=\"2439\" format=\"img-header-large\"]\n\n<hr class=\"uk-divider-small\" \/>\n\n<strong>Em m\u00e9dia, quantos projectos de sistemas de informa\u00e7\u00e3o desenvolve a Altri por ano?<\/strong>\nAl\u00e9m da melhoria cont\u00ednua em todos os sistemas de informa\u00e7\u00e3o locais ou corporativos, a Altri desenvolve anualmente cerca seis projectos.\n\n<hr class=\"uk-divider-small\" \/>\n\n<strong>Qual \u00e9 a dura\u00e7\u00e3o m\u00e9dia desses seis projectos e quantas pessoas est\u00e3o alocadas, em m\u00e9dia, a cada um deles?<\/strong>\nO tempo e o n\u00famero de pessoas alocadas depende sempre do \u00e2mbito do projecto. Um dos \u00faltimos projectos de SAP teve uma dura\u00e7\u00e3o de 18 meses, com a participa\u00e7\u00e3o de uma equipa de 10 pessoas (internas e externas). Existe, no entanto, uma preocupa\u00e7\u00e3o global com a qualidade da entrega dos projectos de tecnologias de informa\u00e7\u00e3o, provocada pelas cont\u00ednuas altera\u00e7\u00f5es dos requisitos de neg\u00f3cio. Projectos longos t\u00eam tamb\u00e9m riscos mais elevados, pelo que deve ser sempre decidida com cuidado a melhor estrat\u00e9gia para atingir os objectivos de cada projecto.\n\n<hr class=\"uk-divider-small\" \/>\n\n<strong>Quantos projectos correm em m\u00e9dia em simult\u00e2neo?<\/strong>\nPara se manter uma gest\u00e3o de projecto eficiente, e que atinja os objectivos definidos (em \u00e2mbito, em tempo e em custo), \u00e9 dif\u00edcil manter em curso mais de dois projectos em simult\u00e2neo.\n\n<hr class=\"uk-divider-small\" \/>\n\n<strong>Qual \u00e9 o or\u00e7amento anual do departamento?<\/strong>\nO or\u00e7amento est\u00e1 pr\u00f3ximo do milh\u00e3o e meio de euros.\n\n<hr class=\"uk-divider-small\" \/>\n\n<strong>Quais foram os \u00faltimos tr\u00eas projectos de TI que desenvolveram?\u00a0<\/strong><strong>Pode explicar o que fizeram em cada projecto e para que serviu cada iniciativa?\n<\/strong>\nComo exemplos, na \u00e1rea aplicacional, assistimos em 2017 ao Go Live de um grande projecto em SAP, transversal ao grupo, que teve como objectivo a integra\u00e7\u00e3o dos processos log\u00edsticos no ERP corporativo, e ao Go Live do Sistema de Gest\u00e3o Florestal. Ganhamos robustez, efici\u00eancia e fiabilidade no sistema de informa\u00e7\u00e3o corporativo. Implementamos tamb\u00e9m o Maximo na Caima, consolidando num \u00fanico sistema os processos de manuten\u00e7\u00e3o das tr\u00eas unidades industriais. Do lado das infra\u00ad\u2011estruturas de TI, tamb\u00e9m execut\u00e1mos o projecto Office 365 e a migra\u00e7\u00e3o do <em>email<\/em> corporativo para a <em>cloud<\/em>. Finalmente, na \u00e1rea de seguran\u00e7a, implementamos um novo sistema de corporativo, em todos os <em>sites<\/em> do grupo (grandes e pequenos), que incluiu <em>firewall<\/em>, VPN e <em>proxy<\/em>. S\u00e3o exemplos de projectos diversificados e de sucesso, pelos resultados obtidos, que mostram a excel\u00eancia do trabalho desenvolvido pela equipa de TI.\n\n<hr class=\"uk-divider-small\" \/>\n\n<strong>Que projectos de TI est\u00e3o a desenvolver actualmente?<\/strong>\nS\u00e3o v\u00e1rios. Como exemplo, actualmente estamos a desenvolver as bases para implementa\u00e7\u00e3o do sistema MOPS na Caima, num projecto que integra elementos da TI corporativa, TI local e elementos da opera\u00e7\u00e3o. Estamos tamb\u00e9m a terminar um projecto de gest\u00e3o de cr\u00e9ditos de madeira certificada FSC comum a todo o grupo, desenvolvido em SAP.\n\nPara garantir a qualidade de futuros projectos em SAP, Maximo ou SGF execut\u00e1mos tamb\u00e9m uma actualiza\u00e7\u00e3o dos ambientes QAS destas tr\u00eas aplica\u00e7\u00f5es, uma actividade gerida pela nossa equipa e executada em simult\u00e2neo por tr\u00eas empresas geograficamente dispersas (Lisboa, Porto e Brasil).\n\nEstamos tamb\u00e9m a participar activamente no projecto RGPD com a Direc\u00e7\u00e3o de Servi\u00e7os Jur\u00eddicos. Estamos, no fundo, a trabalhar em v\u00e1rias frentes, em projectos que podemos considerar mais de neg\u00f3cio do que de tecnologia.\n\n[gallery ids=\"2445,2442,2457,2454,2451\"]\n\n<hr class=\"uk-divider-small\" \/>\n\n<strong>Em que direc\u00e7\u00e3o est\u00e1 a evoluir tecnologicamente a infra\u00ad\u2011estrutura?<\/strong>\nPara alcan\u00e7armos um n\u00edvel elevado de automa\u00e7\u00e3o e integra\u00e7\u00e3o de toda a cadeia de valor, a pr\u00f3pria organiza\u00e7\u00e3o de Tecnologias de Informa\u00e7\u00e3o ter\u00e1 de passar por uma transforma\u00e7\u00e3o evolutiva, que passe pela Consolida\u00e7\u00e3o, Normaliza\u00e7\u00e3o, Simplifica\u00e7\u00e3o e Automatiza\u00e7\u00e3o dos processos, aplica\u00e7\u00f5es e sistemas corporativos, para que os processos e os servi\u00e7os de TI sejam entregues de forma fluida e eficiente. \u201cUma longa caminhada come\u00e7a sempre por um pequeno passo\u201d e este ser\u00e1 o da Consolida\u00e7\u00e3o \u2013 de sistemas, aplica\u00e7\u00f5es e processos, que prevemos iniciar j\u00e1 este ano.\n\n<hr class=\"uk-divider-small\" \/>\n\n<strong>Como pretendem complementar a vossa infra\u00ad\u2011estrutura tecnol\u00f3gica?<\/strong>\nQueremos que os nossos sistemas e servi\u00e7os de TI sejam resilientes e que mantenham uma disponibilidade pr\u00f3xima dos 100%, contribuindo assim para cumprir a miss\u00e3o da organiza\u00e7\u00e3o: \u201cFornecer pasta de eucalipto, produzida de forma econ\u00f3mica e ambientalmente sustent\u00e1vel, satisfazendo os requisitos e as expectativas dos nossos clientes.\u201d\n\n<hr class=\"uk-divider-small\" \/>\n\n<strong>Que projectos pretendem desenvolver em 2018 e em 2019?<\/strong>\nComo primeiro objectivo, em 2018 estamos a consolidar e a estabilizar os \u00faltimos grandes projectos terminados em 2017 \u2013 projecto SAP (processos log\u00edsticos) e SGF (processos da Altri Florestal). Haver\u00e1 tamb\u00e9m sempre pequenos projectos, alguns dos quais j\u00e1 referi anteriormente \u2013 como o MOPS, a gest\u00e3o de madeira certificada FSC ou o RGPD (promovendo, por exemplo, a cria\u00e7\u00e3o de uma pol\u00edtica de seguran\u00e7a corporativa). E estamos tamb\u00e9m a analisar projectos para garantir o cumprimento da IFRS16 ou a amplia\u00e7\u00e3o do portal PAYGEST a outras empresas (para gest\u00e3o de sal\u00e1rios, forma\u00e7\u00e3o, despesas e f\u00e9rias).\n\nEstamos tamb\u00e9m a analisar a viabilidade e o \u00e2mbito de outros projectos, sempre com o objectivo de aumentar a robustez do sistema de informa\u00e7\u00e3o, obter vantagens competitivas ou garantir inova\u00e7\u00f5es organizacionais. Um sistema de <em>business intelligence<\/em> que complemente a informa\u00e7\u00e3o gerada pelo OPP e que disponibilize a informa\u00e7\u00e3o de uma forma mais tempestiva, ou a cria\u00e7\u00e3o de um SOC \u2013 Security Operations Center 24x7 que aumente o n\u00edvel de seguran\u00e7a, por exemplo.\n\n<hr class=\"uk-divider-small\" \/>\n\n<strong>Como est\u00e3o a caminhar para introduzir a ind\u00fastria 4.0 no grupo?<\/strong>\nA Ind\u00fastria 4.0 pode ser fundamental no desenvolvimento de solu\u00e7\u00f5es para os desafios que o grupo enfrenta. Ela baseia-se em cinco pilares que, quando combinados, permitem \u00e0s empresas aproveitar a evolu\u00e7\u00e3o das tecnologias de informa\u00e7\u00e3o e telecomunica\u00e7\u00f5es dos \u00faltimos 20 anos. Esses cinco pilares s\u00e3o equipamentos inteligentes; redes e conectividade; integra\u00e7\u00e3o da cadeia de valor; produtos inteligentes e an\u00e1lise de dados.\n\nA inova\u00e7\u00e3o resultante desta revolu\u00e7\u00e3o pode influenciar n\u00e3o apenas processos, servi\u00e7os e produtos, mas tamb\u00e9m permitir a cria\u00e7\u00e3o de novos modelos de neg\u00f3cio.\n\nAcredito que a equipa de TI possa dar um forte contributo de forma directa a alguns destes pilares e colaborar indirectamente noutros, conjugando o conhecimento acumulado dos processos de neg\u00f3cio da ind\u00fastria de pasta de papel com o conhecimento natural em TI.\n\n<hr class=\"uk-divider-small\" \/>\n\n<strong>O que \u00e9 que est\u00e1 a ser feito para melhor a opera\u00e7\u00e3o das f\u00e1bricas?<\/strong>\nEstamos a participar activamente no projecto Optimization of Process Performance (OPP), resultante da parceria da Altri com a Andritz. Esta iniciativa visa melhorar a efici\u00eancia operacional numa das f\u00e1bricas do grupo.\n\nO sucesso deste projecto abrir\u00e1 seguramente portas a outras iniciativas do g\u00e9nero, baseadas em sensores inteligentes e em<em> machine learning.<\/em>\n\n<hr class=\"uk-divider-small\" \/>\n\n<strong>Como pode a ind\u00fastria 4.0 ajudar a actividade da Altri?<\/strong>\nQuando pensamos no potencial de aplica\u00e7\u00e3o da Ind\u00fastria 4.0 na cadeia de valor da ind\u00fastria florestal e da pasta de papel, existem muitas oportunidades.\n\n<hr class=\"uk-divider-small\" \/>\n\n<strong>O que \u00e9 que est\u00e1 a ser feito para harmonizar os sistemas de informa\u00e7\u00e3o?<\/strong>\nEstamos a fazer um levantamento dos diferentes sistemas, servi\u00e7os e aplica\u00e7\u00f5es nas tr\u00eas unidades fabris com sistemas de <em>data center<\/em>, tendo em vista a m\u00e1xima consolida\u00e7\u00e3o poss\u00edvel. Gerir em ambientes distintos em triplicado \u2013 do licenciamento at\u00e9 \u00e0 gest\u00e3o de <em>backups<\/em>, passando por bases de dados, servidores e <em>storage<\/em> \u2013 dificulta a nossa actividade e coloca problemas de obsolesc\u00eancia que s\u00f3 se resolvem tamb\u00e9m com investimento em triplicado. Isso desvia recursos que poder\u00edamos direccionar para actividades de maior valor acrescentado para o neg\u00f3cio. No fim deste levantamento, ficaremos com um <em>road map<\/em> que nos permitir\u00e1 decidir pela melhor estrat\u00e9gia a seguir para aumentar a robustez e a efici\u00eancia dos sistemas de informa\u00e7\u00e3o.\n\nEsta consolida\u00e7\u00e3o j\u00e1 existe em algumas aplica\u00e7\u00f5es \u2013 SAP e Maximo \u2013 que podem servir como exemplo de boas pr\u00e1ticas de harmoniza\u00e7\u00e3o. Existem outras \u00e1reas ainda por explorar, como Recursos Humanos, alguns sistemas de gest\u00e3o de informa\u00e7\u00e3o industrial, ou a \u00e1rea de gest\u00e3o de laborat\u00f3rios; nesta \u00faltima, apesar de a aplica\u00e7\u00e3o ser a mesma, existem tr\u00eas servidores aplicacionais e bases de dados distintos.\n\n<hr class=\"uk-divider-small\" \/>\n\n<strong>A diferen\u00e7a de sistemas existentes causa alguma entropia na qualidade de dados de gest\u00e3o?<\/strong>\nN\u00e3o havendo ainda uma clara consolida\u00e7\u00e3o, gera dificuldades no acesso \u00e0 informa\u00e7\u00e3o consolidada, seja ela administrativa, financeira ou operacional. A informa\u00e7\u00e3o \u00e9 gerada com mais recursos \u2013 tempo e pessoas. Tamb\u00e9m cria inefici\u00eancias nos nossos parceiros, com a exist\u00eancia de diferentes contactos, diferentes portais, diferentes reposit\u00f3rios de informa\u00e7\u00e3o. H\u00e1 outro aspecto relacionado com a dificuldade de cria\u00e7\u00e3o ou altera\u00e7\u00e3o de processos internos ou servi\u00e7os (diferentes interlocutores, diferentes sistemas, diferentes parceiros) e, por \u00faltimo, dificulta a seguran\u00e7a da informa\u00e7\u00e3o \u2013 pela exist\u00eancia de mais pontos de ataque e dispers\u00e3o\/replica\u00e7\u00e3o da informa\u00e7\u00e3o sens\u00edvel. A Altri est\u00e1 consciente do caminho que \u00e9 necess\u00e1rio percorrer, de que \u00e9 dif\u00edcil mas estrat\u00e9gico para fortalecer cada vez mais o nosso grupo.\n\n[blockquote title=\"Efeitos pr\u00e1ticos da aplica\u00e7\u00e3o da ind\u00fastria 4.0 na Altri\"]\nA partir da mate\u0301ria-prima, a madeira, podem ser recolhidas informac\u0327o\u0303es em tempo real no terreno sobre volume, condic\u0327a\u0303o e maturidade do <em>stock<\/em> de a\u0301rvores. Estas podem transmitir o momento ideal para o corte ou sinalizar informac\u0327o\u0303es sobre a sua pro\u0301pria condic\u0327a\u0303o (humidade, doenc\u0327as, etc.).\nDa mesma forma, os fornecedores podem ter uma ligac\u0327a\u0303o em tempo real aos clientes industriais como a Caima, Celbi ou Celtejo e podem reagir, sem atrasos, aos requisitos e a\u0300s novas necessidades dos nossos clientes. Monitorizando o processo de produc\u0327a\u0303o, o <em>stock<\/em> de produto acabado ou a previsa\u0303o actual de vendas, o fornecedor poderia tambe\u0301m identificar problemas de qualidade ou as necessidades mais imediatas de materiais, garantindo um reabastecimento mais ra\u0301pido.\n[\/blockquote]","_pt_post_name":"um-simplex-para-a-altri","_pt_post_excerpt":"Consolidar, optimizar, normalizar, simplificar e automatizar processos e infra-estrutura. Esta \u00e9 a vis\u00e3o que Miguel Coelho, director de Tecnologias de Informa\u00e7\u00e3o da Altri, quer implementar. ","_pt_post_title":"Um Simplex para a Altri","_en_post_content":"The European paper and cellulose industry has followed very closely in the footsteps of the three main stages of industrial manufacture since the 18<sup>th<\/sup> Century. From incorporating steam-generated power to electricity, and including the progressive integration of automation and information technologies, the paper industry is now poised to accept the challenges of Industry 4.0.\r\n\r\nThe new challenges presented by this digital revolution revolve around massive amounts of data (<em>big data<\/em>), connection capacity throughout the value chain in real time (Internet of Things) and the existence of smart factories.\r\n\r\nMiguel Coelho took on the role of director of Information Technologies (IT) for the Altri Group in February. The path he has set out for the company includes ensuring technological equilibrium between all its factories, by identifying which one has the best practices in each system or process and then replicating them in all the other factories, where applicable.\r\n\r\nWith regard to IT, there is only one direction to follow: consolidating systems, processes and applications in order to reduce the risk of having outdated factory units. All Altri factories will thus be able to benefit from a common corporate architecture. This will enable local teams to spend more time supporting business areas in seeking solutions to meet new challenges, rather than spending time on problems relating to capacity, availability or technological obsolescence.\r\n\r\nWhen we spoke to Miguel Coelho he told us all about the technological vision he intends to implement throughout the Altri Group and the challenges Altri\u2019s IT department will be faced with going forward. We went to meet him and here\u2019s how it went.\r\n\r\n[image id=\"2448\" format=\"img-header-large\"]\r\n\r\n<hr class=\"uk-divider-small\"\/>\r\n<strong>What are the main challenges currently facing Altri?<\/strong>\r\nToday\u2019s world is faced with multiple challenges, and Altri is no exception. Climate changes, structural demographic changes and a lack of resources all affect industry transversally and globally. At the same time, competition from other parts of the world has increased, forcing companies continuously to become increasingly efficient and competitive. This puts pressure on regions with higher production costs.\r\n\r\n<hr class=\"uk-divider-small\"\/>\r\n<strong>What role do information systems play in responding to these challenges?<\/strong>\r\nRisks arising from low-quality information are unacceptable. The amount of information increases exponentially from suppliers, production information systems, customers and regulators. The Altri Group must build good \u201cinformation intelligence\u201d practices, using existing data analysis technologies based on machine learning, for example. This information will enable us to anticipate warnings of potential threats or identify potential business opportunities.\r\n\r\nOnce filtered and correlated, the information gathered will thus maximise its value, and good data intelligence practices will help to ensure that other digital transformation initiatives are successful. This is a vital role that information systems must play: reliability and availability of information.\r\n\r\n<hr class=\"uk-divider-small\"\/>\r\n<strong>What\u2019s the mission of the Altri Group\u2019s Information Technologies department?<\/strong>\r\nOur mission revolves around being a strategic partner for the various different business areas. Although the very function of IT has changed over the last two decades, I feel we are already considered an irreplaceable partner in seeking and implementing new solutions for the ever-growing challenges facing each area.\r\n\r\n<hr class=\"uk-divider-small\"\/>\r\n<strong>Who do you report to at Altri?<\/strong>\r\nThe IT Management reports directly to Nogueira Santos, who heads up the Altri Group\u2019s administration, financial and shared services area.\r\n\r\n<hr class=\"uk-divider-small\"\/>\r\n<strong>How many people work in the information systems area?<\/strong>\r\nThere are 13 employees in our area, spread out amongst the group\u2019s various different sites, albeit all united in one goal: to provide an excellent service to our domestic customers. If we contribute towards ensuring our domestic customers\u2019 satisfaction then we feel we are also contributing towards the Group\u2019s success and towards achieving the goals it has set for itself.\r\n\r\n<hr class=\"uk-divider-small\"\/>\r\n<strong>How many outsourced partners do you have?<\/strong>\r\nOur strategy involves maintaining strong and lasting partnerships with companies which are technologically innovative, visionary and socially responsible such as SAP, IBM and Microsoft.\r\n\r\nOur internal services are complemented by the more specialist services provided by Roff (SAP), IBM (Maximo), Claranet (data centre and security systems), Cilnet (networks), Inflor (SGF) and a local partner which maintains some satellite systems (for raw materials management).\r\n\r\nFor communication technologies, our partner is Meo, which supports our entire (fixed and mobile) data and voice network. We are nevertheless always open to establishing new partnerships which add value to our operation and which bring innovative solutions to the table.\r\n\r\n<hr class=\"uk-divider-small\"\/>\r\n<strong>On average, how many information systems projects does Altri develop every year?<\/strong>\r\nAs well as the improvements we are constantly making to all our local or corporate information systems, Altri is currently developing around six projects every year.\r\n\r\n[image id=\"2439\" format=\"img-header-large\"]\r\n\r\n<hr class=\"uk-divider-small\"\/>\r\n<strong>What\u2019s the average duration of those six projects and how many people, on average, are allocated to each one?<\/strong>\r\nThe length and number of people allocated is always dependent upon the scope of the project. One of the last SAP projects took 18 months and required a team of 10 people (both internal and external). Nevertheless, our overarching concern is always to ensure we are delivering quality with our information technologies, in line with constantly-changing business requirements. Lengthy projects also entail higher risks, so we always have to be very careful in setting out the best strategy to achieve the goals stipulated for each project.\r\n\r\n<hr class=\"uk-divider-small\"\/>\r\n<strong>On average, how many projects do you have on the go at any given time?<\/strong>\r\nIn order to ensure efficient project management and to achieve the goals set out (in terms of scope, time and cost), we can\u2019t really have more than two projects underway simultaneously.\r\n\r\n<hr class=\"uk-divider-small\"\/>\r\n<strong>What\u2019s the department\u2019s annual budget?<\/strong>\r\nOur budget is almost 1.5 million euros.\r\n\r\n<hr class=\"uk-divider-small\"\/>\r\n<strong>What were the last three IT projects you undertook?\u00a0<\/strong><strong>Can you explain what you had to do for each project and what was the purpose of each initiative?<\/strong>\r\nIn terms of application, we saw a major SAP project Go Live throughout the Group in 2017, which was aimed at integrating our logistical processes into the corporate ERP, and the Forest Management System also went live. We increased the robustness, efficiency and reliability of the company information system. We also implemented Maximo at Caima, thereby consolidating the maintenance processes of the three factories into a single system. As regards IT infrastructures, we also executed the Office 365 project and migrated the company email to the cloud. Finally, in terms of security, we implemented a new corporate system, on all the group\u2019s sites (large and small) which includes a firewall, VPN and proxy. These are just some of the examples of diverse projects with successful results, which demonstrate the excellence of the work performed by our IT team.\r\n\r\n<hr class=\"uk-divider-small\"\/>\r\n<strong>Which IT projects are you currently developing?<\/strong>\r\nThere are several. For example, we are currently developing the bases for implementing the MOPS system at Caima, in a project which incorporates elements of the corporate IT, local IT and elements of the operation. We are also finishing up an FSC timber credit management project common to the entire group, developed on SAP.\r\n\r\nIn order to guarantee the quality of future projects on SAP, Maximo or SGF we have also updated the QAS environments of these three applications. This was managed by our team and executed simultaneously by three geographically distant companies (Lisbon, Porto and Brazil).\r\n\r\nWe are also actively participating in the GDPR project together with the Legal Department. Basically, we are working on several fronts, on projects which can be considered more business-related than technological.\r\n\r\n[gallery ids=\"2445,2442,2457,2454,2451\"]\r\n\r\n<hr class=\"uk-divider-small\"\/>\r\n<strong>In which technological direction are you taking the infrastructure?<\/strong>\r\nIn order to achieve a high degree of automation and integration throughout the value chain, the very organisation of Information Technologies must undergo an evolutionary transformation, including the Consolidation, Standardisation, Simplification and Automation of corporate processes, applications and systems, so that the IT processes and services can be delivered fluidly and efficiently. \u201cA journey of a thousand miles begins with a single step\u201d and this will be the case with Consolidation of systems, applications and processes, which we envisage to embark on this year.\r\n\r\n<hr class=\"uk-divider-small\"\/>\r\n<strong>How do you intend to complement your technological infrastructure?<\/strong>\r\nWe want our IT systems and services to be resilient and to have close to 99.999 availability, thereby contributing towards fulfilling the organisation\u2019s mission: \u201cTo supply eucalyptus pulp, produced in an ecologically sound and environmentally sustainable manner, in compliance with our customers\u2019 requirements and expectations.\u201d\r\n\r\n<hr class=\"uk-divider-small\"\/>\r\n<strong>Which projects have you got earmarked for 2018 and 2019?<\/strong>\r\nOur first goal in 2018 is to consolidate and stabilise the last major projects completed in 2017 \u2013 the SAP project (logistics procedures) and SGF project (Altri Florestal processes). There will always be minor projects as well, some of which I have already mentioned \u2013 such as MOPS, management of FSC certified timber, and GDPR (promoting, for example, the creation of a corporate security policy). We are also analysing projects to ensure compliance with IFRS 16 and extending the PAYGEST portal to other companies (for training, expenses, holiday and payroll management).\r\n\r\nWe are also in the process of analysing the feasibility and scope of other projects, all of them aimed at increasing the robustness of the information system, obtaining competitive advantages or ensuring organisational innovations. For example, a business intelligence system which complements the information generated by the OPP and which makes the information available in a more timely manner, or the creation of a round-the-clock SOC \u2013 Security Operations Centre for increased security.\r\n\r\n<hr class=\"uk-divider-small\"\/>\r\n<strong>How are you moving towards introducing industry 4.0 to the group?<\/strong>\r\nIndustry 4.0 may be pivotal in developing solutions for the challenges the group is facing. It\u2019s based on five pillars which, when combined, allow companies to make use of how information and telecommunications technologies have evolved over the last 20 years. These five pillars are intelligent equipment; networks and connectivity; integration of the value chain; smart data and data analysis.\r\n\r\nThe innovation resulting from this evolution can influence not only processes, services and products, but also enable new business models to be created.\r\n\r\nI believe the IT team is capable of making a significant direct contribution to some of these pillars and collaborating indirectly with others, marrying its accrued knowledge of business processes inherent to the paper pulp industry with its obvious IT knowledge.\r\n\r\n<hr class=\"uk-divider-small\"\/>\r\n<strong>What is being done to improve operations at your factories?<\/strong>\r\nWe are taking an active part in the Optimization of Process Performance (OPP) project, resulting from the partnership between Altri and Andritz. This initiative aims to improve operating efficiency at one of the group\u2019s factories.\r\n\r\nIf this project is successful, it will pave the way for other initiatives of its kind, based on smart sensors and machine learning.\r\n\r\n<hr class=\"uk-divider-small\"\/>\r\n<strong>How can Industry 4.0 help Altri\u2019s business activity?<\/strong>\r\nWhen we think about the potential of applying Industry 4.0 to the forest and pulp industry value chain, we can see there are many opportunities.\r\n\r\n<hr class=\"uk-divider-small\"\/>\r\n<strong>What\u2019s being done to harmonise information systems?<\/strong>\r\nWe are doing a survey of the different systems, services and applications at the three factories with data centre systems, with a view to optimal consolidation. Three-fold management in distinct environments \u2013 from licensing to backup management, including databases, servers and storage \u2013 makes our business activity more difficult and raises obsolescence problems which only get resolved by three-fold investment. This takes away resources which we could otherwise channel into activities which bring more added value to the business. By the end of this survey, we will have a road map which will allow us to decide on the best strategy to follow in order to increase the robustness and efficiency of the information systems.\r\n\r\nThis consolidation has already been achieved on some applications \u2013 SAP and Maximo \u2013 which may serve as an example of good harmonisation practices. There are other areas which have yet to be explored, such as Human Resources, some industrial information management systems and the area of laboratory management; in the latter, although the application is the same, there are three distinct application servers and databases.\r\n\r\n<hr class=\"uk-divider-small\"\/>\r\n<strong>Does the difference between existing systems cause any entropy of management data quality?<\/strong>\r\nNot yet having any clear consolidation does create difficulties in accessing consolidated information, be it administrative, financial or operational. The information is generated using more resources \u2013 time and personnel. It also creates inefficiencies with our partners, there being different contacts, different portals, and different information repositories. There\u2019s another aspect which relates to the difficulty in creating or altering internal processes or services (different interlocutors, different systems, different partners) and, finally, it makes it more difficult to keep information secure because there are more points from which to attack and disperse\/replicate sensitive information. Here at Altri we know the path we need to take and that it is difficult but a strategic necessity in order to strengthen our group.\r\n\r\n[card title=\"Pratical effects of applying industry 4.0 at Altri\"]\r\nUsing raw material \u2013 timber \u2013 information can be gathered on the ground in real time regarding the volume, condition and maturity of the tree stock. These details can convey the ideal time to fell, or provide information regarding its condition (humidity, disease, etc.).\r\nSimilarly, suppliers can have a real-time connection with industrial customers such as Caima, Celbi and Celtejo and can react \u2013 without delays \u2013 to our customers\u2019 requests and new needs.\r\nBy monitoring the production process, the stock of end product and the current sales forecast, suppliers would also be able to identify quality problems or the most pressing material needs, thus ensuring faster stock replenishment.\r\n[\/card]","_en_post_name":"a-simplex-for-altri","_en_post_excerpt":"","_en_post_title":"A Simplex for Altri","edit_language":"en","footnotes":""},"categories":[3],"tags":[15,312,234,315,309,87],"class_list":["post-1956","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tema-de-capa","tag-altri","tag-direccao-de-tecnologias-de-informacao","tag-edicao-3","tag-industria-4-0","tag-miguel-coelho","tag-nl-altri"],"acf":[],"_links":{"self":[{"href":"https:\/\/conteudos.xl.pt\/altri-news\/en\/wp-json\/wp\/v2\/posts\/1956","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/conteudos.xl.pt\/altri-news\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/conteudos.xl.pt\/altri-news\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/conteudos.xl.pt\/altri-news\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/conteudos.xl.pt\/altri-news\/en\/wp-json\/wp\/v2\/comments?post=1956"}],"version-history":[{"count":5,"href":"https:\/\/conteudos.xl.pt\/altri-news\/en\/wp-json\/wp\/v2\/posts\/1956\/revisions"}],"predecessor-version":[{"id":3886,"href":"https:\/\/conteudos.xl.pt\/altri-news\/en\/wp-json\/wp\/v2\/posts\/1956\/revisions\/3886"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/conteudos.xl.pt\/altri-news\/en\/wp-json\/wp\/v2\/media\/1962"}],"wp:attachment":[{"href":"https:\/\/conteudos.xl.pt\/altri-news\/en\/wp-json\/wp\/v2\/media?parent=1956"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/conteudos.xl.pt\/altri-news\/en\/wp-json\/wp\/v2\/categories?post=1956"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/conteudos.xl.pt\/altri-news\/en\/wp-json\/wp\/v2\/tags?post=1956"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}